Basic
$
2.500
/ month (USD)
10 hours of dedicated IT support $250/hour blended rate
Ideal for: Small manufacturing companies (10-25 employees) establishing reliable IT foundations
Implementation Estimation: 2-4 weeks setup and optimization
Recommended
Perfect for companies experiencing:
-
Occasional IT issues that disrupt production
-
Need for reliable email and basic network support
-
Desire to prevent small problems from becoming big ones
Remote technical support and troubleshooting
System monitoring and basic maintenance
Email and productivity software support
Basic security monitoring and patch management
Monthly system health reports with recommendations
Business hours support (9 AM - 5 PM EST, Mon-Fri)
Priority response within 24 hours for critical issues
Standard
$
4.500
/ month (USD)
15 hours of comprehensive IT management $300/hour blended rate
Ideal for: Growing manufacturing companies (25-50 employees) requiring proactive IT management
Implementation Estimation: 2-4 weeks setup and optimization
Optimal
Perfect for companies experiencing:
-
Regular IT challenges that pull staff away from core work
-
Need for reliable backup and disaster recovery
-
Growth requiring scalable technology solutions
Everything in Basic Support Package
Automated backup management and testing
Network infrastructure optimization
Cloud services management and migration support
Advanced security patch management
Quarterly technology planning and roadmap sessions
Priority response within 4 hours for all issues
Basic automation implementation for repetitive tasks
Recommended
Premium Plan
$
7.500
/ month (USD)
20 hours of strategic IT partnership $375/hour blended rate
Ideal for: Established manufacturing companies (50+ employees) requiring enterprise - level strategic IT partnership
Implementation Estimation: 4-6 weeks for full strategic implementation
Perfect for companies experiencing:
-
Complex IT environments requiring specialized expertise
-
Need for strategic technology leadership
-
Compliance requirements and advanced security needs
Everything in Standard Support Package
Proactive system monitoring with automated alerts
Dedicated account management with monthly strategy sessions
Advanced automation implementation (leveraging ServiceNow expertise)
Strategic technology roadmap planning and execution
Compliance and security auditing (PCI DSS, SOC 2 preparation)
24/7 emergency support availability
Monthly on-site visits for hands-on optimization
Technology procurement consultation and vendor management
Custom integration development and system optimization
Advanced virtualization and cloud architecture planning
Monthly and One-Time Tech Solutions for All Budgets
We focus on delivering results that enhance efficiency and drive growth, ensuring that your enterprise is equipped to thrive.
Manufacturing Expertise That Matters
-
Senior Technical Support Engineer with automation and cloud specialist expertise.
-
Track record of reducing system downtime by 40% and automating time-consuming processes.
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Successfully managed 1000+ computer deployments and 250+user migrations.
-
Deep understanding of Detroit manufacturing environment and challenges
Proven Background
Local Focus
Real Results
Enterprise Experience
Strategic Value Proposition
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Our managed services typically pay for themselves within 60 days through reduced downtime and increased operational efficiency.
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Packages designed to grow with your business from startup to enterprise.
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Preventing problems before they impact production.
-
Leverage advanced automation to eliminate manual processes and reduce errors.
ROI Guarantee
Proactive Approach
Scalable Solutions
Automation Expertise
Implementation Excellence
-
Systematic approach refined through enterprise-level deployments.
-
Implementations designed around manufacturing schedules.
-
Comprehensive training ensures your team can leverage new capabilities.
-
Continuous optimization and improvement post-implementation.
Proven Methodology
Knowledge Transfer
Minimal Disruption
Ongoing Support
Why Choose Cool Network Solutions?
Investment & ROI Analysis
An evaluation of projected costs and expected returns to guide your decisions, highlighting financial impact, payback period, and long-term value.
Conservative ROI Calculation
-
Average manufacturing downtime cost: $50,000/hour.
-
Typical client experiences 2-3 major incidents annually.
-
Our proactive approach prevents 80% of these incidents.
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Annual savings typically exceed service investment by 300-500%.
Implementation Excellence
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Start with Basic package and upgrade as needs grow.
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Combine monthly packages with strategic one-time projects.
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Combine monthly packages with strategic one-time projects.
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Flexible hour allocation based on seasonal demands
Success Metrics That Matter
Success metrics and expectations are essential components in measuring the effectiveness of a project or initiative.
Downtime Reduction
Achieving a decrease in system downtime within a span of just 90 days.
40%
Hours Saved
The number of hours per week that were saved by implementing process automation techniques.
+10h/w
Savings
Annualy savings achieved by enhancing operational efficiency and streamlining processes.
$15,000+
System Uptime
System uptime with proactive monitoring (Premium monthly packages)
99%
Next Steps: Your 30-Minute IT Assessment
Ready to eliminate IT headaches and focus on manufacturing excellence?
What You'll Get:
Comprehensive Analysis
In-depth evaluation of your existing IT framework
Identification of Improvement
Identifying immediate opportunities for improvement and enhancement
Recommendation and Quidance
Detailed suggestions that include a clear timeline for the necessary investment
Customized IT Proposals
A personalized proposals specifically designed to meet the unique needs
Implementation Roadmap
A step-by-step plan outlining timelines, resources, and key milestones
FAQ. Quick Assistance
Find quick answers to common questions about our services, processes, and support — everything you need to get started with confidence.
We're a technology consultation firm, not just a repair shop. We start by understanding your business needs, then design comprehensive solutions. While others just fix what's broken, we prevent problems and improve your entire technology environment.
Yes! We provide consultation and support services nationwide. Many services can be delivered remotely, and we travel for larger implementation projects.
Our comprehensive assessment includes evaluation of your current hardware and software, security analysis, workflow efficiency review, and strategic recommendations for improvements. You'll receive a detailed report with prioritized recommendations and budget estimates.
